Privacy Policy

Privacy Policy – MyNova

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from Novalora.

Personal Information We Collect

When you visit our website, we automatically collect certain details about your device, such as:

Web browser type
IP address
Time zone
Installed cookies

As you browse, we also collect:

Pages and products viewed
Referring websites or search terms
Your interactions with the site

This is called Device Data.

We collect Device Data using:

Cookies – small data files stored on your device
Log Files – track actions and collect IP, browser type, ISP, exit pages, and timestamps
Web Beacons / Tags / Pixels – monitor navigation and usage patterns

When you place (or attempt to place) an order, we collect:

Name
Billing and shipping address
Payment details
Email address
Phone number

We call this Order Information. Together, Device Data and Order Information are referred to as Personal Data.

How We Use Your Personal Data

We use your Order Information to:

Process and fulfill your order
Arrange shipping and provide confirmations
Communicate with you
Detect potential fraud or risk

We use Device Data to:

Improve and optimize our website
Analyze browsing behavior
Measure marketing performance
Help detect fraud and security risks

Sharing Your Personal Information

We may share your Personal Data with third parties to operate our store, such as:

Shopify (e-commerce platform)
Analytics providers (for website performance insights)

We may also share information if required by law or to protect our rights.

Behavioral Advertising

We may use your information to provide relevant advertising and marketing content.

You can opt out of certain targeted advertising through your browser settings or third-party tools.

Do Not Track

Please note that we do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold
Request correction or deletion of your data

To exercise these rights, please contact us using the details below.

Data Retention

We retain your Order Information for our records unless and until you request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact Us

For more information about our privacy practices or if you have questions, please contact us at:

📧 Email: support@novalorashop.com